On Tuesday, 25 January 2017, RCSI Quality and Process Improvement Centre (QPIC) presented training certificates of completion on ‘Healthcare Process Improvement Programme (Level 2)' to the ‘Medicines Management Process Improvement' project team members in Our Lady of Lourdes (OLOL) Hospital Drogheda.

The project objective was to enhance the control and compliance of ordering medicines between pharmacy and the wards while enhancing patient care. The OLOL project team included nursing, portering and pharmacy representatives and the team was led by Senior Pharmacist Orla Nolan.

RCSI QPIC team facilitated very practical and applied QI training, where the team members were enabled to discuss different challenges in the existing process and work together to gain consensus on a better way forward for all. At the certification process, Orla Nolan presented significant results to-date around time ‘reclaimed' for patient care by eliminating ‘non-value add' activities, reduction in ‘out of hours' ordering and saving in medicines cost due to a more streamlined process.

Ms Caitriona Crowley, OLOL General Manager and Kieran Tangney, Executive Director, RCSI QPIC presented the awards and commended the team on working together to deliver significant process improvements which benefit the teams and their patients.