Leadership and Management Essentials

Anna Connolly

Anna Connolly is an adjunct faculty in the RCSI Graduate School of Healthcare Management. With a background as a chartered work and organisational psychologist and executive coach, Anna brings a wealth of experience to her role. She operates her own business psychology practice, offering coaching, training, and consultancy services on a national and international scale. Prior to specialising as a work and organisational p sychologist, Anna held a senior managerial position at Ericsson, where she contributed to the company's Global Service Delivery Centre and Ericsson Learning Academy.

A four-week online learning experience awaits you. Each week is carefully designed to offer a dynamic blend of both direct and indirect synchronous and interactive activities. These include live lectures, exercises, discussions, reading assignments, self-study sessions, formative learning assessments, and summative preparation tasks. This approach fosters an immersive and student-centred learning environment, facilitating the attainment of your learning objectives.

Week 5 will be dedicated to the assessment phase, where you'll receive detailed feedback. Feedback and feedforward will be offered at various checkpoints throughout the module, aligning with your formative progress milestones and the weekly focus on preparing for the summative assessment. We understand that some people may be new to online learning.

Our virtual learning environment (VLE) is designed to be intuitive, accessible and easy to navigate. A dedicated programme coordinator will be available to you, should you experience any technical difficulties, or have any specific questions relating to learning online. At the start of each course, there will be some short videos to orientate you to the platform and course format.

• Week 1: Explore transitioning and understanding healthcare leadership and management (management, managerialism and managers), why does it matter, who does it involve?
• Week 2: Leading and managing teams and people (culture, communication, teams, conflict, motivation), psychological safety, structures and processes, resources, decision-making.
• Week 3: Dive deep into models of change, budgeting in healthcare, and stakeholder engagement.
• Week 4: Finally, in week four, explore the development and leadership of patient-centric safety cultures, drawing lessons from adverse events. Lead and oversee governance frameworks to enhance patient safety.
• Week 5: Develop your individual action plan based on your learnings. Continuous feedback and guidance will be provided throughout the module, aligning with formative progress milestones and the weekly focus on the student summative.

• Develop participant capacity to understand key leadership and management concepts as applied to or enacted in health and related sectors (e.g. differentiating leadership, management, managerialism and managers). 
• Develop critical understanding of how organization and change management theory and practice can be employed to alter working lives and human health (e.g. why leadership and management matter, who is involved, key roles).
• Develop critical understanding of leading teams in a healthcare context.
• Demonstrate the ability to develop service improvement proposals including the issues of budgeting and stakeholder engagement  in a contextually sensitive manner (e.g. reward assumptions and goal drives, competing priorities, financial constraints).
• Develop critical reflection and reflexivity so as to understand how their specific approach to leading, organising and managing impacts on people, processes or structures.

Assessment methods on our micro-credential courses can include written assignments, continuous assessment, and/or presentations.

Full details on the end of course assessment will be available to students on commencement of the course.

Students who successfully complete this course and pass all assessments, will receive an academic transcript and certificate detailing the academic award and credits received.

This is a postgraduate programme and those who complete this course will gain five European Credit Transfer System (ECTS) at level 9 on the National Framework of Qualifications (equivalent to level 7 on the European Framework of Qualifications). 

We are proud to be a recognised University of the National University of Ireland (NUI).

Recognition by ministries and bodies in other jurisdictions must be determined by the individual applicants.

Students that successfully complete this course may combine the credits with those from other specific micro-credentials to achieve a major award.

You can find more RCSI Online micro-credential courses here.

Contact us to find out more.